Never miss out on vital preventative maintenance such as oil changes, tire rotations, or state inspections and license plate renewals by using active reoccurring maintenance reminders!

You can keep track of all of your maintenance schedules by also setting up emails or text messages to begin receiving real time reminder alerts when it is time for your upcoming active service items.

You can keep track of maintenance schedules for each of your trackers or other items and receive reminder alerts when it is time for your next service.

To set up maintenance reminders:

1. Click 'Maintenance' in the top toolbar.
2. Click 'Add New Reminder' button at the top right.
3. If the vehicle or asset has a tracker associated with it, be sure that 'Tracker' is selected under the 'Type' heading.
   • Select the question below for instructions on how to set up service reminders for items without trackers.
4. Choose the tracker group and tracker for which you want to set a reminder from the dropdown menu.
5. Choose a service type. 
   • You may also select 'Add/Edit Service Type' to create a custom service type. Type the description in the text box, and click 'ADD' and ‘CLOSE.’ The custom type created will now be selectable in the dropdown.
6. Choose the type of reminder best suited for your tracker types data: time based, mileage (odometer) based, asset engine hours based or usage hours based. Complete the required information for the chosen tracker type.
   • Enter email addresses or cellular phone numbers to receive the maintenance reminder alert, adding a new line with the ‘plus sign’ symbol to reveal additional fields to accommodate for each address or number needed for those recipients.
   • Click 'SAVE.'

To edit an existing reminder:

1. Click the edit (pencil) icon under Edit, change any information, then click ‘SAVE.’

To remove an existing reminder:

1. Click the delete (trash can) icon under Delete. Then click 'DELETE' to confirm.

To copy existing reminders from one vehicle to other vehicles:

1. Click 'Maintenance' in the main navigation.
2. Click the ‘Copy Reminders’ button.
3. Choose the tracker and maintenance items to copy reminders from and then choose the tracker(s) to which reminders should be copied over to.
4. Select the reminders to copy. Click ‘SAVE.’
5. Click the maintenance reminder's edit (pencil) icon under Edit, then edit the 'Next Due' information to bring your recently copied over reminder up-to-date for accuracy. Then, click ‘SAVE.’

You can keep track of maintenance schedules for all of your items, even if they are not attached to a MOTOsafety tracker! If you wish, you'll be able to receive a reminder alert by text or email if you choose to do so whenever it's time for upcoming maintenance service items.

To set up maintenance reminders for an item not attached to a tracker:

1. Click 'Maintenance' in the top toolbar.
2. Click 'Add New Reminder' button at the top right.
3. Select 'Other Items' under the 'Type' heading.
4. If you prefer, you may select the item's group from the dropdown, or click the 'plus' (+) button to create a new group.
5. Select the Item for which you would like to set a schedule, or click the 'plus' (+) button to create a new item.
6. Choose a service type. 
   • You may also select 'Add/Edit Service Type' to create a custom service type. Type the description in the text box, and click 'ADD' and ‘CLOSE.’ The custom type created will now be selectable in the dropdown.
7. Complete the required information for when you wish to be notified that service is due.
8. Enter email addresses or cellular phone numbers to automatically receive that maintenance reminder alert. To add additional recipients of the reminder, use the ‘plus symbol’ button to reveal more fields to add that contact information.
9. Click ‘SAVE.’

You can edit or delete any of the maintenance schedules you have set up.

To edit a maintenance reminders:

1. Click 'Maintenance' in the top toolbar.
2. Click the maintenance reminder's edit (pencil) icon under Edit.
3. Edit any information to bring your reminder up-to-date.
4. Click ‘SAVE.’

To remove the maintenance reminder:

1. Click 'Maintenance' in the main navigation.
2. Click the maintenance reminder's delete (trash can) icon under Delete.
3. click 'DELETE' to confirm.

To copy existing reminders from one tracker to more tracker(s):

1. Click 'Maintenance' in the top toolbar.
2. Click the ‘Copy Reminders’ button.
3. Choose the tracker and recurring maintenance items to copy reminders from and then choose the tracker(s) to which reminders should be copied over to.
4. Select the reminders to copy. Click ‘SAVE.’
    

To update the 'Next Service Due' information:

1. Click the maintenance reminder's edit (pencil) icon under Edit.
2. Edit the 'Next Due' information to bring your recurring automatic reminders up-to-date for the newly copied reminders appropriately.
3. Click ‘SAVE.’

You can add other items into your MOTOsafety portal to be able to track one-time maintenance and also active recurring scheduled maintenance, even if they are not attached to a MOTOsafety tracker!

To add ‘other item,’ not attached to a tracker:

1. Click 'Maintenance' in the top toolbar.
2. Click the 'MANAGE ITEMS' button next to the Filter text box in the Active Maintenance Reminders heading.
3. In this pop-up you can manage all your items and groups.
   • To create a new group for your other items click 'CREATE GROUP' at the bottom of the pop-up. Name the group and click ‘SAVE.’
   • To create an item, to be able to track its maintenance, click 'CREATE ITEM' at the bottom of the pop-up. Name the item and click ‘SAVE.’
4. Once you have added or edited all the items you wish, click ‘CLOSE.’

To document a one-time service event:

1. Click 'Maintenance' in the top toolbar.
2. Click the 'CREATE ONE-TIME SERVICE EVENT' button in the top right section of the maintenance screen.
3. If the vehicle or asset has a tracker associated with it, be sure that 'Tracker' is selected under the 'Type' heading. If the item does not have a tracker, select ‘Other Item.’
   • Open the question above for instructions on how to set up other items.
4. Select the tracker or item for which you are documenting a service event.
5. Select the service type in the dropdown. (You may also select 'Add/Edit Service Type' to create a custom service type. Type the description in the text box, and click 'ADD' and ‘CLOSE.’ The custom type created will now be selectable in the dropdown.)
6. Enter any other relevant information notes, attachments, invoices, pictures etc to the service event information in the pop-up window.
7. Click ‘SAVE.’

The record of the service completed, along with any notes, pictures, attachments, invoices etc, can now be found in the 'Maintenance History' section (found in the left navigation).

After setting up reminders, you can see all active reminders for upcoming maintenance needs as well as a history of completed maintenance service.

To see your active maintenance reminders:

1. Click ‘Maintenance’ at the top of the window.
2. You will see a list of all active maintenance reminders including:
   • Vehicle name.
   • Type of service.
   • How often the service needs to take place (service interval).
   • Mileage or time when the next service is due. This will appear in red when the service is overdue.
3. When the service is complete, click the ‘Complete Service’ button.
   • Enter the current odometer reading (this will help the system correctly calculate the next automatically recurring service due date).
   • Enter cost, notes, attachments, invoices and pictures if you wish.

To see the maintenance history for your vehicles:

1. Click ‘Maintenance History’ on the left side.
2. Use the dropdown options to select a date range for data, or to select a specific vehicle. Click ‘Show Activity.’
3. You will see all pertinent data for your vehicle’s maintenance history, including:
   • Vehicle name.
   • Type of service.
   • Odometer reading at the time of service.
   • Date completed and whom completed the item.
   • Cost, notes, attachments, invoices and pictures if they were added.
4. To edit an existing recurring active service reminder, click the edit (pencil) icon under Edit/Delete.
5. To remove an existing active service reminder, click the delete (trash can) icon under Edit/Delete.
6. You can also add previously completed service events that were not tracked by the system to keep your maintenance records complete.
   • Click ‘Create One-Time Service Event.’
   • Choose the vehicle and service type.
   • Enter the date, odometer reading, cost, attachments, pictures, notes, invoices and more as desired.
   • Click ‘Save.’
7. You can download the Maintenance History in an Excel spreadsheet by clicking the ‘Excel’ icon next to the Show Activity button along with the attachments you've added.