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                    Table of Contents

                    Video Walkthroughs Alert Settings Alerts FAQ

                    Alert thresholds allow you to define specific conditions that trigger notifications.

                    By setting appropriate thresholds, you can ensure timely alerts for events such as speeding, idling, low battery or authorized hours.

                    Tailor alert thresholds around specific groups to suit your operational needs.

                     

                     

                    Video Walkthroughs

                    How to set up Alert Settings

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                    How to set up Alert Notifications

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                    Alert Settings

                    1.  Log in to your Customer Portal and click ‘Setup’ from the top toolbar.
                    2. Select ‘Alert Settings’ from the left menu.

                     

                    NOTE: ‘Alert Settings’ is where you update your Time Zone.

                     

                    Alert Settings

                     

                    1. Once you are on Alert Settings you will see both General Settings and Authorized Hours.
                      • General Settings
                        • Set thresholds and toggle alerts based on your preferences.
                        • Update your time zone.
                          • Tip! Hover over the question marks to see a description of each setting.
                        • Click ‘SAVE CHANGES’ to set your preferences.
                      • Authorized Hours
                        • Set the hours of the day the vehicles are authorized to drive.
                          • If a vehicle is driven outside of these defined hours the trip will be considered “unauthorized.”
                          • You can choose different hours based on different Groups.
                        • Click ‘SAVE CHANGES’ to set your hours.

                     


                     

                    Alerts FAQ

                    • Alert Notifications
                    • Safety Alerts
                    • Summary Emails
                    • Troubleshooting Alerts
                    • Vehicle Alerts

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