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                    Table of Contents

                    Setup Learn More About Mobile

                    Below are frequently asked questions about Setup in your mobile app.

                    Select the arrow to reveal the answers to your questions.

                     

                     

                    Setup

                    Where can I activate a tracker for my account?

                    You can activate a tracker using the app! 

                    1. Start by going to the ‘More’ icon at the bottom of the app.
                    2. Tap ‘Setup.’ 
                    3. Tap ‘Tracker Setup.’ 
                    4. From the Tracker Setup menu, tap the ‘Add’ icon. This will bring up the Tracker Activation screen and you can enter your tracker’s activation code. 
                     
                     

                    Where can I add new users to my account?

                    To add new users on your account:

                    1. Select the ‘More’ icon at the bottom of the app.
                    2. Tap ‘Setup.’ 
                    3. Tap ‘User Management.’ 
                    4. Tap the ‘+’ Add new icon at the top right of the app.
                    5. Select a User Type.
                    6. Tap ‘Next.’
                    7. Enter the details for the User that you would like to add to your account.
                    8. Tap ‘Save.’ The user will be sent an email with a temporary password to log in.
                     
                     

                    Where can I manage the users for my account?

                    To manage users on your account:

                    1. Select the ‘More’ icon at the bottom of the app.
                    2. Tap ‘Setup.'
                    3. Tap ‘User Management.'
                    4. From the User Management menu, you can view the list of users on your account. Tap any User to view more details or make changes.
                     
                     

                     


                     

                    Learn More About Mobile

                    • Account Settings
                    • Map
                    • Tracker Information
                    • Video Walkthroughs

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