To set up notifications for yourself and other users in the system when an alert has been triggered:

1. Click ‘Setup’ at the top of the screen and choose ‘General Notifications’ on the left side.
2. Click the ‘Add Notification’ button on the top right of the page.
3. Choose a name for the notification.
4. Select vehicles, drivers, or groups for which the notification applies.
5. Choose which alerts you want for this notification.
6. Choose the frequency with which you will receive notifications.
7. Enter email addresses for those who should receive the notifications.
   • Note: Notifications can be sent to any valid email address.
8. Designate which mobile app users should receive notifications.
   • Note: Users must have the mobile app downloaded, and be logged in as an account user, to receive notifications.
9. Click ‘Save.’

To set up notifications for yourself and other users in the system when an alert has been triggered:

1. Click ‘Setup’ at the top toolbar and choose ‘General Notifications’ on the left menu.
2. Click the ‘Add Notification’ button on the top right of the page.
3. Choose a name for the notification.
4. Select vehicles, drivers, or groups for which the notification applies.
5. Choose which alerts you want for this notification.
6. Choose the frequency with which you will receive notifications.
7. Enter email addresses for those who should receive the notifications.
   • Note: Notifications can be sent to any valid email address.
8. Designate which mobile app users should receive notifications.
   • Note: Users must have the mobile app downloaded, and be logged in as an account user, to receive notifications.
9. Click ‘Save.’

You can keep track of maintenance schedules for each of your trackers and receive reminder alerts when it is time for your next service.

To set up maintenance reminders:

1. Click 'Maintenance' in the main navigation.
2. Click 'Add New Reminder' button at the top right.
3. Choose the tracker group and tracker for which you want to set a reminder from the dropdown menu.
4. Choose a service type. You can also add a custom type by clicking ‘Add/Edit New Types.’
   • Choose the type of reminder: time based, mileage based, engine hours based, or usage hours based. Complete the required information for the chosen type.
   • Enter email addresses or cellular phone numbers to receive the maintenance reminder alert, adding a new line for each address or number.
   • Click ‘Save.’

To edit an existing reminder:

1. Click the edit (pencil) icon under Edit/Delete.

To remove an existing reminder:

1. Click the delete (trash can) icon under Edit/Delete.

To copy existing reminders from one vehicle to another:

1. Click the ‘Copy Reminders’ button.
2. Choose the vehicle to copy reminders from, and the vehicle to which reminders should be copied.
3. Enter the current odometer reading for the new vehicle (or engine operating hours for a piece of equipment).
4. Select the reminders to copy. Click ‘Save.’

Review Maintenance Reminders FAQ.

If the check engine light is triggered in one of your vehicles, you can choose to receive immediate notification of the event.

To set up notifications for check engine lights:

1. Click ‘Alerts’ at the top toolbar and choose ‘Notification Setup’ on the left menu.
2. Click ‘+ Add Notification.’
3. Choose a name for the notification.
4. Select vehicles, drivers, or groups for which the notification applies.
   • Reminder: you should only choose vehicles that are compatible with the check engine light feature.
5. Choose the Check Engine alert type.
6. Choose the frequency with which you will receive notifications.
7. Enter email addresses for those who should receive the notifications. 
   • Note: Notifications can be sent to any valid email address.
8. Designate which mobile app users should receive notifications. 
   • Note: Users must have the mobile app downloaded, and be logged in as an account user, to receive notifications.
9. Click ‘Save.’

You can also click the ‘Edit’ button on any existing notification setup to add Check Engine notifications.

Alerts are enabled by the user and are triggered by driving events like speeding, harsh braking, and entering/exiting a geofence.

Notifications are set up by the user and are triggered by specified alerts to send an email, SMS text, or a push notification via the mobile app.

Notifications and alerts work together to allow you to customize the notifications you receive, and must be set up in both the Alerts Settings and the Notifications Settings on the Setup tab of the desktop portal.

1. Visit Setup > Alert Settings to enable the alerts that are important to you and set appropriate thresholds for alerts like speeding and idle time.
2. Use Setup > General Notifications to customize the types of alerts you receive notification of, which trackers those alerts apply to, and how you would like the alerts to be delivered to you (text, email, or push notification).