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Easily create a geofence around customers, service areas or other important locations with the click of a mouse.
Geofence alerts allow you to identify if vehicles or drivers are where they are supposed to be, when they are supposed to be there.
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Video Walkthrough |
How to Create, Edit, and Delete a Geofence
Geofence Setup
- Log in to your Customer Portal and from the Map page click ‘Geofences.’
- The right rail will pop out.
- Next select ‘CREATE GEOFENCE’ in the bottom right corner.
- Name your Geofence and choose whether you would like to create a Circle Geofence or a Polygon Geofence.
- For Circle Geofences:
- Click the map where you would like the Geofence to be located and the physical address will automatically populate in the location field.
- Set the desired radius.
- You will see a preview of the Geofence on the map as you adjust the Geofence.
- Expand the Geofence Alerts to set criteria on what trackers trigger the alerts and how the alerts are received.
- Click ‘SAVE.’
- For Polygon Geofences:
- Click the orange ‘DRAW FENCE’ button and zoom in on the area you would like to Geofence.
- Click on the map to outline the points of your geofence.
- You can drop as many points as you need.
- Complete the outline by connecting the last point with the first point.
- Once the points have been connected, the Geofence will turn yellow, signaling the fence creation was successful.
- Expand the Geofence Alerts to set criteria on what trackers trigger the alerts and how the alerts are received.
- Click ‘SAVE.’
Frequently Asked Questions
How do I create a new geofence?
Creating a new geofence on the map is a simple process:
- From the map screen, click on the Geofences & Landmarks tab on the left side and click the Create Geofence button.
- Set Type to Geofence.
- Choose your shape: Circle or Polygon.
- Give your new geofence a name.
- For circle geofences:
- Click the map where you would like the geofence to be located. The physical address will automatically populate in the location field.
- Set the radius.
- Choose a color.
- Click Preview to review your geofence and make adjustments as necessary.
- Click 'SAVE.'
- For polygon geofences:
- Click on the map to create the outline points of your geofence. Connect the last point to the first point to complete the fence.
- Choose a color.
- When your polygon is properly closed, you will see a preview of the designated geofence. Click ‘SAVE.’
- If the Save button is not available, your polygon has not been completely closed. Hover over your first point—your cursor will change from a flat hand to a pointed finger. Click to close the polygon and then click ‘SAVE.’
- For circle geofences:
How do I edit an existing geofence?
To edit a geofence:
- Click the edit icon (pencil) next to the geofence. Change the name and/or color of the geofence as desired.
- For a polygon geofence, drag the dots on the fence border into new positions.
- For a circle geofence, change the radius to reflect the new coverage area you desire.
- Click Preview to check your new geofence settings. Make additional adjustments, or click ‘SAVE.’
How do I see more than one geofence at a time?
To see more than one geofence at a time, simply use the checkboxes to the left of the geofence name. Click one or more checkbox to see the geofences on the map.
