Table of Contents
Below are frequently asked questions about your mobile app account settings.
Select the arrow to reveal the answers to your questions.
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Video Walkthrough |
How to Change Email, Password, and Sign Out of Mobile App
Account Settings
Where in the mobile app can I change my password?
To change your password in the app:
- To change your password while signed in to the mobile app, select the ‘More’ icon at the bottom right of the bottom navigation.
- Select ‘Setup’ and then select ‘My Account.’
- Select ‘Change Password.'
- Enter your current password and then enter your new password.
- Select ‘Save’ to apply these changes.
![Change Password button highlighted on My Account screen in mobile app](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17793/direct/1712847279267-074D7B9A-1AF0-4739-9908-730207938F28.jpeg)
Where in the mobile app can I change the email address on file?
To change your email in the app:
- Select the ‘More’ icon on the bottom right of the bottom navigation.
- Select ‘Setup’ and then select ‘My Account.’
- Select your email to edit it.
- Enter your new email address and select ‘Save’ to apply these changes.
![Email button highlighted on My Account on mobile app](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17793/direct/1712847317989-8D14CD66-323C-48B8-B1DC-F97AAF918CBF.jpeg)
Where do I sign out of the mobile app?
To sign out of the app:
- Select the ‘More’ icon on the bottom right of the bottom navigation.
- Select ‘Setup’ and then select ‘My Account.’
- Select ‘Sign Out’ and confirm on the pop up ‘Sign Out’ to complete signing out of your account.
![Sign Out button highlighted on My Account on mobile app](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17793/direct/1712847368418-31581CA7-DEF2-4687-B27D-E067C010EFE2.jpeg)
How do I know which version of the app I am using?
To find your app version:
- Select the ‘More’ icon on the bottom right of the bottom navigation.
- Select ‘Setup’ and then select ‘My Account.’
- Your current app version is displayed on this screen.
![App Version highlighted on My Account on mobile app](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/17793/direct/1712847403658-AA803D95-8F88-40DD-85F9-85F07D1F3BB3.jpeg)
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