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                    Maintenance History

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                    Table of Contents

                    Maintenance History Maintenance FAQ

                    Below are frequently asked questions about Maintenance History.

                    Select the arrow to reveal the answers to your questions.

                     

                     

                    Maintenance History

                    What is Maintenance History?

                    Maintenance History enables you to efficiently track and manage all maintenance activities conducted on your equipment, assets, or other items.

                    By keeping a detailed maintenance record, you can effectively budget your fleet costs and have better insights into the operational life of your equipment. 

                     
                     

                    How can I keep track of the maintenance performed?

                    MOTOsafety makes it easy to keep track of all your vehicle's, asset's, and other item's maintenance.

                    To document maintenance performed as part of a maintenance reminder:

                    1. Click 'Maintenance' in the top toolbar.
                    2. Find the service performed in the list of Active Maintenance Reminders.
                    3. Click the 'COMPLETE' button.
                    4. Enter any additional information in the pop-up.
                    5. Click ‘SAVE.’

                    The record of the service completed can now be found in the 'Maintenance History' section (found in the left navigation), and your Active Maintenance Reminder will be reset based on the information entered.

                    To document a one-time service event:

                    1. Click 'Maintenance' in the top toolbar.
                    2. Click the 'CREATE ONE-TIME SERVICE EVENT' button in the top section of the maintenance screen.
                    3. If the vehicle or asset has a tracker associated with it, be sure that 'Tracker' is selected under the 'Type' heading. If the item does not have a tracker, select ‘Other Item.’
                    4. Select the tracker or item for which you are documenting a service event.
                    5. Select the service type in the dropdown.
                      • You may also select 'Add/Edit Service Type' to create a custom service type. Type the description in the text box, and click 'ADD' and ‘CLOSE.’ The custom type created will now be selectable in the dropdown.
                    6. Enter any other relevant information to the service in the pop-up.
                    7. Click ‘SAVE.’

                    The record of the service completed can now be found in the Maintenance History section, which can be found in the left navigation menu.

                     
                     

                    Where can I see the history of the maintenance performed?

                    1. Click 'Maintenance' in the main navigation.
                    2. Click 'Maintenance History' on the left side of the maintenance screen.
                    3. Here, you will see all the documented maintenance events in the date range, tracker group, and service type selected in the filters below the section menu. You may filter further by typing the name of any tracker or item in the 'Filter' text box on the right side of the screen.

                     

                    Maintenance History page

                     

                    There are several ways to pull this information out of the MOTOsafety portal for your use:

                    • Export (.xls) the information shown in the filtered list by clicking the 'EXPORT' button in the maintenance history top navigation.
                    • Print the information shown in the filtered list by clicking the 'PRINT' button.
                    • Schedule a report to be sent via email by clicking the 'SCHEDULE' button. In the pop-up you are able to choose the trackers, items, drivers, or groups to be included, the units and time zone that should be shown, and how often you would like to receive the email. Don't forget to enter the email address and click 'SAVE.' 
                     
                     

                    How do I add unscheduled maintenance I have performed on my vehicles/assets/objects to their history?

                    To document a one-time service event:

                    1. Click 'Maintenance' in the main navigation.
                    2. Click the 'CREATE ONE-TIME SERVICE EVENT' button in the top section of the maintenance screen.
                    3. If the vehicle or asset has a tracker associated with it, be sure that 'Tracker' is selected under the 'Type' heading. If the item does not have a tracker, select ‘Other Item.’ 
                    4. Select the tracker or item for which you are documenting a service event.
                    5. Select the service type in the dropdown. 
                      • You may also select 'Add/Edit Service Type' to create a custom service type. Type the description in the text box, and click 'ADD' and ‘CLOSE.’ The custom type created will now be selectable in the dropdown.
                    6. Enter any other relevant information to the service in the pop-up.
                    7. Click ‘SAVE.’

                     

                     

                    The record of the service completed can now be found in the Maintenance History section, which can be found in the left navigation menu.

                     
                     

                    Can I set the system to email maintenance reports on a regular basis?

                    Yes!

                    To have the system email you updates to your maintenance history:

                    1. Click 'Maintenance' in the main navigation.
                    2. Click 'Maintenance History' on the left side of the maintenance screen.
                    3. Clicking the 'SCHEDULE' button.
                    4. In the pop-up you are able to choose the trackers, items, drivers or groups to be included, the units and time zone that should be shown, and how often you would like to receive the email. Enter the recipient's email address(es).
                    5. click 'SAVE.'

                    To edit any maintenance history Email settings visit Setup > Scheduled Reports.

                     
                     

                     

                    Return to Maintenance

                     

                     

                    Maintenance FAQ

                    • Maintenance Reminders

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