Table of Contents
Below are frequently asked questions about your mobile app account settings.
Select the arrow to reveal the answers to your questions.
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Video Walkthrough |
How to Sign Out and Change Email, Username, and Password on the Mobile App
Account Settings FAQ
Where in the mobile app can I change my password?
To change your password in the app:
- To change your password while signed in to the mobile app, select the ‘More’ icon at the bottom right of the bottom navigation.
- Select ‘Setup’ and then select ‘My Account.’
- Select ‘Change Password.'
- Enter your current password and then enter your new password.
- Select ‘Save’ to apply these changes.
Where in the mobile app can I change the email address on file?
To change your email in the app:
- Select the ‘More’ icon on the bottom right of the bottom navigation.
- Select ‘Setup’ and then select ‘My Account.’
- Select your email to edit it.
- Enter your new email address and select ‘Save’ to apply these changes.
Where do I sign out of the mobile app?
To sign out of the app:
- Select the ‘More’ icon on the bottom right of the bottom navigation.
- Select ‘Setup’ and then select ‘My Account.’
- Select ‘Sign Out’ and confirm on the pop up ‘Sign Out’ to complete signing out of your account.
How do I know which version of the app I am using?
To find your app version:
- Select the ‘More’ icon on the bottom right of the bottom navigation.
- Select ‘Setup’ and then select ‘My Account.’
- Your current app version is displayed on this screen.
